08 Th09

Information Inquiry & Support

14:26:59

FREQUENTLY ASKED QUESTIONS

Users may encounter some issues when using the Information – Library Center. This page provides answers to frequently asked questions and may help address some concerns during the use of library services. If you cannot find a suitable answer, please contact us for support. Thank you for reading!

No	Frequently Asked Questions
1	Locations of rooms/areas in the library space services
2	What documents do I need to enter the Library if I do not have a student card yet? Which room should I go to to borrow materials, and what are the procedures?
3	Can I leave my personal belongings at the Library for a few days? Where can I store them?
4	What should I do if I lose or damage library materials?
5	If a student loses their student certificate or student card, are they allowed to enter the Library?
6	If a student loses their student card or student certificate, whom should they contact to have it reissued?
7	If I forget my library account password, whom should I contact to have it reset?
8	EHow can I search for library materials?
9	How can I access my personal account?
10	Can I borrow or take newspapers and magazines from the Library?
11	Where can I borrow and return take-home materials?
12	Where can I borrow foreign language learning materials with CD/DVDs?
13	How many materials am I allowed to borrow?
14	How long can students borrow library materials?
15	What are the Library’s opening hours?
16	Important notes when entering the Library. This is very important, so we kindly ask users to take a few minutes to read it.